bajj9 Privacy Policy — Your Information Is Safe With Us
bajj9 places the highest priority on protecting your personal information. In this policy we explain how your information is collected, used, and stored.
Welcome to bajj9. This Privacy Policy ("Policy") sets out our commitment and approach to managing the personal information of users of the bajj9 platform. By using the bajj9.cam website, creating an account, or using any of our services, you agree to the terms of this Privacy Policy.
We believe that user privacy is a fundamental right. That is why bajj9 has followed a transparent, secure, and responsible data management policy from the very beginning. Our platform uses SSL encryption technology, which keeps every transaction and piece of personal information secure.
This policy applies to users in Bangladesh and has been published in Bengali so you can understand it easily. If you have difficulty understanding any part of this policy or need further information, please contact our 24/7 live chat support.
Definitions and Introduction
Below are the meanings of some important terms used in this Privacy Policy:
"Personal Information" or "Data"
Any information by which a person can be directly or indirectly identified. For example: name, address, email, phone number, identity document details, payment-related information, IP address, and so on.
"Processing"
Any operation performed on personal information, such as: collection, recording, organisation, storage, adaptation, retrieval, use, transfer, or deletion.
"User" or "You"
Any person registered on or using the bajj9 platform who is 21 years of age or older.
"We", "bajj9", or "Platform"
The bajj9.cam website and all services, operators, and management teams associated with it.
What Information Do We Collect?
bajj9 collects only the information that is necessary for operating our services smoothly, verifying identity, processing financial transactions, and protecting users. The types of information collected are detailed below:
2.1 Information Provided at Registration
2.2 Information for Identity Verification (KYC)
If financial transaction amounts on our platform exceed a certain limit, or for security reasons, the following information may be requested as part of the Know Your Customer (KYC) process:
2.3 Financial Transaction Information
Mobile banking numbers provided during deposits or withdrawals via bKash, Nagad, Rocket, or Upay, along with transaction records, are stored. We never store your full mobile banking PIN or password.
2.4 Automatically Collected Information
Purpose of Information Use
bajj9 uses your personal information for the purposes listed below. Your information is not used for any purpose beyond these:
| Purpose | Description |
|---|---|
| Account Management | Account creation, login verification, and profile management |
| Identity Verification | Age confirmation (21+) and fraud prevention |
| Financial Transactions | Processing deposits and withdrawals, maintaining transaction records |
| Customer Support | Providing assistance via live chat and email |
| Security | Preventing fraud, money laundering, and unauthorised access |
| Legal Obligations | Complying with applicable laws and regulations |
| Product Improvement | Improving platform experience and services |
| Responsible Gaming | Identifying unusual gaming behaviour and providing support |
Cookies and Tracking Technologies
bajj9 uses cookies and similar tracking technologies to keep the website functioning properly and to improve the user experience.
4.1 Types of Cookies
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used for maintaining login sessions, security verification, and similar functions. They cannot be disabled.
Functionality Cookies
Used to remember your preferences, language settings, and previous activity, so you do not have to set things up again each time.
Analytics Cookies
These collect usage statistics for the website to help improve services. Data collected from these cookies is processed in anonymous form.
You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the platform.
Information Sharing and Third Parties
bajj9 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to complete financial transactions. These organisations follow their own privacy policies.
5.2 Technology Service Providers
Limited technical data may be shared with game software providers (Pragmatic Play, Spribe, JILI, etc.) and other technology partners for the purpose of operating services. These partners sign data confidentiality agreements before providing services.
5.3 Legal Obligations
We may be required to provide information to relevant authorities as part of legal obligations, including court orders, lawful requests from government authorities, or requirements to protect national security.
5.4 Fraud and Abuse Prevention
Limited information may be shared with approved industry bodies for the purpose of protecting platform security and preventing money laundering or fraud.
Information Security Measures
bajj9 applies industry-standard technical and administrative measures to protect your information. The key components of our security framework are:
All data transferred between the website and servers is encrypted using SSL/TLS technology, which protects it from third-party surveillance.
User passwords are never stored directly — they are secured using industry-standard hashing algorithms.
Among our staff, only those who need access for their work are able to access personal information, and they are bound by strict confidentiality agreements.
Our systems undergo regular security reviews so that new threats can be identified and addressed quickly.
No method of transmitting information over the internet is completely secure. However, we follow industry best practices and make every effort to protect your information.
Data Retention Period
bajj9 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
Once the specified period has passed, we securely delete or anonymise your information.
Your Rights and Controls
Every user registered on the bajj9 platform retains the following rights regarding their personal information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
If any information we hold about you is incorrect, you may request that it be corrected.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted.
Right to Object
You may object to the processing of your information for specific purposes.
Right to Portability
You may request to receive your information in a structured, commonly usable format.
Right to Restriction
In certain circumstances, you may request that the processing of your information be restricted.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
bajj9 is a responsible online gaming platform. Our services are intended only for users aged 21 and above. We do not collect information from minors or provide services to them.
Age is verified at the time of registration, and in suspicious cases, age is confirmed through the KYC process. If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their child is using our platform, please contact us immediately.
Changes to This Policy
bajj9 reserves the right to change or update this privacy policy from time to time. When such changes occur:
You are encouraged to visit this page regularly to stay updated on the latest privacy policy.
Applicable Law and Jurisdiction
This privacy policy is governed by applicable laws and regulations. bajj9 is committed to ensuring the highest level of transparency and security.
If you have any disputes or questions regarding this policy, please contact our customer support team first. We believe most matters can be resolved through discussion.
If any part of this policy is deemed invalid, the remaining parts will remain fully in effect.
Contact us for any privacy-related questions
Our team is always ready to assist with any questions or requests regarding the protection of your information.